Think about the last movie or TV show you watched in which the lead character experienced a serious case of the Mondays. To create this, the writers probably created a missed alarm, a total lack of clean work-appropriate clothes, a too-busy day at work with a broken coffee maker, and – just to add insult to injury – car problems on their way home. Even if you haven’t experienced a day with all of these combined, you have probably all experienced something that makes your day end on an unpleasant note: a dead battery, an empty gas tank, a fender bender, or a flat tire with no spare. Thank goodness for technology, right? Dealing with those surprise car problems is easier than ever thanks to cell phones and AAA™ service or roadside assistance covered by your insurance. If, however, you’re one of those lucky few who have never had to call for a tow or roadside assistance before, here’s what you need to know about calling B&B Towing and Recovery for towing and/or roadside assistance near Brownington, Lyndonville, or Littleton.


Step One: Be Safe

If your car runs out of gas, your tire goes flat, or something else happens to make your car stop running – or at least stop running well enough to drive safely- the first thing you should always do is find somewhere safe to stop. If your car is running well enough, put on your hazard lights and try to find somewhere well-lit and out of the flow of traffic. If your car can’t manage that, try to maneuver your car fully onto the road’s shoulder before it peters out completely. Keep your hazards on and, if you have them, put out any reflective signs so nothing more happens to you or your car.


Step Two: Assess the Situation

Once you’re safely out of the flow of traffic, try to figure out what might be wrong with your car as this will dictate who you should call. Something like a flat tire or a dying battery will be the realm of roadside assistance while a collision, whether it was with another vehicle or a deer, will necessitate a call to your insurance company. If you aren’t particularly car savvy, your best bet is going to be calling your local Vermont towing company and describing the issue as descriptively as possible. The auto repair and towing team at B&B Towing and Repair can try to walk you through the potential problems and solutions from there.

Step Three: Call for Assistance

Calling for assistance can go one of two ways. One option, depending on what happened to your car, is to call your insurance company to start a claim. However, if you’re not pulled over because of a collision, you probably don’t need to start an insurance claim; if this is the case, either call your roadside assistance provider, if you pay for a service like AAA™, or call your local towing company, B&B Towing and Recovery. When you call, you’ll want to be as specific as possible about what happened to your vehicle as well as where you are. If you have a smartphone, you may want to pull up your map app and jot down a couple of the nearest cross-streets or points of interest if you’re unfamiliar with the area. The more specific you can be, the easier it will be for the tow truck driver to find you quickly.


Step Four: Arrange for Transportation

Depending on the time of day (or night) that your car problems occur, you may need to find a way to get home or to the auto repair shop your car is being towed to. However, be sure to check with your towing company before you leave your car alone on the side of the road. You may need to stay with your vehicle long enough to hand over your keys or sign documentation before your car can be towed. From there, the technician will load up your car and give you an idea of what to expect in terms of a repair timeline and when the towing company will be in contact regarding repairs.


If you need roadside assistance or towing services near Brownington, call B&B Towing and Recovery for 24/7 assistance!